TRANSFERS / TRAVEL TO AND FROM THE HOTEL
What’s the closest airport?
The most convenient airport is Milan Malpensa (MXP), from which you can take a train to Milan or Como. From Milan Linate (LIN) and Bergamo Orio al Serio (BGY), we recommend renting a car or booking a driver. Transfers usually take about 1.5 hours, depending on traffic.
How do I get to Filario from the airports?
We recommend arranging a private transfer. Public transportation requires several changes and can be time-consuming.
How do I get to Filario from Como?
You can take the C30 bus to Bellagio from Como San Giovanni train station, which stops right by the hotel. Please avoid ferries if you have luggage, as they require climbing a staircase.
By car, the journey takes about 30 minutes.
Do I need to book transfers in advance?
Yes. Especially in high season, drivers may not be readily available. Please arrange airport transfers at least few days in advance. Prices vary based on the number of travelers.
Is there a hotel shuttle to the ferry or nearby restaurants?
We do not offer a shuttle service. However, depending on availability, we may provide drop-offs (no pickups) within the town of Lezzeno.
How do I get around Lake Como?
With a bit of planning, you can easily travel by ferry (highly recommended) or bus. Stops are conveniently located within walking distance. Car transfers and taxi boat services should be booked in advance.
Is it best to rent a car?
Renting a car offers more flexibility, especially during evening and nighttime when public transport is limited or unavailable. Please note that roads around Lake Como are narrow—we recommend smaller vehicles.
Is there parking on the property?
Yes, parking is available at Filario for €25.- per night.
Is there a charging station for electric cars?
Yes, we provide one Tesla charger and one multi-brand charger (max power 22 kW) at an extra charge.
PROPERTY: SERVICES AND FACILITIES
Is there free Wi-Fi?
Yes, complimentary Wi-Fi is available throughout Filario.
What are the restaurant opening hours?
Our restaurant and bar are generally open from 7:30 AM to 11:00 PM, depending on the season. Please confirm current hours with us.
Is there a dress code?
The dress code is smart casual. At Ristorante Filo, the atmosphere is more elegant.
Is the pool always open?
No, the pool is open daily from 9:00 AM to 8:00 PM.
Is the beach private?
Yes, the beach is reserved exclusively for hotel guests and residents.
Can I swim in the lake?
Yes, Filario is one of the few properties on Lake Como with a swimmable beach.
Can you arrange car rentals?
No, we do not arrange rentals directly. Please rent a car in Como or Milan.
CHECK-IN, CHECK-OUT AND POLICIES
When can I check in?
Check-in is guaranteed from 4:00 PM. Please contact us to request early check-in.
When is check-out?
Check-out is by 11:00 am. ate check-out may be possible—please inquire.
Is breakfast included?
Please refer to your booking confirmation for details.
Are taxes included in the rate?
Rates include VAT. Local city tax of €2.50 per person per night is not included.
What is the cancellation policy?
We offer flexible rates that can be cancelled free of charge within certain timeframes, and advance rates which do not allow changes or cancellations. Please refer to the terms of your booking.
Do children need identification documents?
Yes, all guests must be registered with a valid ID, as required by Italian law.
Are extra guests allowed?
This depends on the unit booked. All guests must be registered at check-in. Additional guests may incur extra charges.
